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Customers - COVID19 and International Mail.

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For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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TrueBlueTerrier
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Customers - COVID19 and International Mail.

Post by TrueBlueTerrier »

COVID19 is having an impact on International Mail across the world.

Airline Fleets have been grounded so there is less capacity for postal items on those that are operating.
A lot of Postal Operators have reduced and in some cases entirely suspended incoming and outgoing international mail.
The virus itself is now impacting colleagues who are either self-isolating or in some cases have actually contracted the virus.
Where colleagues have contracted the virus deep cleaning has to take place.

To be as frank as possible COVID19 is having and will continue to have an impact on both the scanning process and the items progress through the network please take this into account.

For country-specific information please go to Royal Mails own International Incident Bulletin -

https://personal.help.royalmail.com/app ... t-bulletin
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