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Special Delivery Not Left South Midlands Mail Centre

12 Sep 2019, 05:28

Hi everyone!

Is it normal for a special delivery package to get stuck at South Midlands Mail Centre?

Also, is it possible that the same package may miss a scanning point?

Cheers in advance.


Special Delivery Not Left South Midlands Mail Centre

12 Sep 2019, 11:39

SimonLight wrote:Hi everyone!

Is it normal for a special delivery package to get stuck at South Midlands Mail Centre?

Also, is it possible that the same package may miss a scanning point?

Cheers in advance.


Normal - No. Special deliveries are handled separately from other streams.

Possible to miss a scanning point - yes through human error, but fairly rare.

Special Delivery Not Left South Midlands Mail Centre

12 Sep 2019, 14:14

Yes. I'd agree fairly rare in the grand scheme of volumes processed. This occasion though a parcel was scanned into a mailing centre and then not scanned out. Also, it missed another checkpoint along the way.

I was thinking it may have just got thrown together with a load of others? And then as a lott.

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