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Help! Parcel In Transit

15 Mar 2019, 10:53

Hi my brother sent me some clothes and toys. it still hasn't arrived... any idea what the delay is?

05 Mar 2019
17:43
International item is in transit to the delivery office.
COVENTRY PARCELFORCE, United Kingdom
CANADA POST
05 Mar 2019
17:43
Released from customs
International Hub
PARCELFORCE
05 Mar 2019
17:43
Departed from destination import office
Coventry
EMS
05 Mar 2019
17:41
Item has arrived in foreign country
COVENTRY PARCELFORCE, United Kingdom
CANADA POST
05 Mar 2019
17:41
Arrived in the UK. Your parcel has arrived in the UK. It will soon be sorted and on its way to our delivery depot, although some parcels do require customs clearance prior to this
International Hub
PARCELFORCE
05 Mar 2019
17:41
Arrived at destination import office
Coventry
EMS
05 Mar 2019
13:31
International shipment has arrived in a foreign country
COVENTRY PARCELFORCE, United Kingdom

Help! Parcel In Transit

15 Mar 2019, 13:07

There may be a customs fee. Parcelforce sends letters when this happens so keep an eye out for that.

You could try contacting them at @parcelforce on twitter.

Help! Parcel In Transit

15 Mar 2019, 14:57

TrueBlueTerrier wrote:There may be a customs fee. Parcelforce sends letters when this happens so keep an eye out for that.

You could try contacting them at @parcelforce on twitter.



Even thou it said it has been released from customs? wouldn't it had said charges raised or something of that sort?

Help! Parcel In Transit

15 Mar 2019, 16:47

No, they alert the courier that a charge needs to be paid and the courier then goes through their particular process to collect it.

No sign of charges due will appear on tracking.

Help! Parcel In Transit

16 Mar 2019, 01:21

It says release... I haven’t gotten any letters. How long do they normally take?

Help! Parcel In Transit

16 Mar 2019, 09:47

Ok... When I called them the customer representative said it had been handed to customs but the website states "released by customs" any idea what's going on? Is Parcel force in delay or something?

Help! Parcel In Transit

16 Mar 2019, 10:39

What site are the tracking details from (and what's the tracking number)?

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