ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (UPDATED 2017)... HERE
31 Dec 2018, 21:38
Not the best way to spend New Years Eve :-) I'm looking for some help in the form of some assurance that documents sent via Recorded Delivery have not fallen into the wrong hands! My in-laws sent some photo ID via recorded delivery last week. The item is shown on the tracking as delivered and signed but not to the address is was sent to, but by Mount Pleasant W DO, which I assume is the Delivery Office. The recipients have not received the items (it's a Bank so they do believe them!).
Has anyone got an explanation please as to why the Delivery Office would sign for it please?
Thank you for any guidance you can give
31 Dec 2018, 22:38
There is a Delivery Office at Mount Pleasant, it covers much of Central London. Did the address have a PO Box number in it?
31 Dec 2018, 23:37
another possibility is that there's a surcharge to pay, if there is keep an eye out for a grey card that will have the details of the surcharge
01 Jan 2019, 12:06
I would check what postcode the sender wrote on the item and if it is correct. Writing an incorrect postcode will send it to the wrong address.
01 Jan 2019, 12:42
What time of the day does it say that delivery was attempted?
30 Apr 2019, 18:57
The same happened to me.
i didnt receive my purchase but the status its delivered
Anyone knows what means ?
Tracking no. xxxxxxxxxxxxxxxxx
Your item was delivered on 23-04-2019.
Royal Mail Parcels
Updated on: Tuesday 23 April
Mount Pleasant W DO
01 May 2019, 07:42
Several legitimate reasons for this spring to mind. It is hard to give an opinion without knowing more.
Is it coming from outside of the EU, therefore subject to a customs charge?
Does the sender have an address in central London?
Are you getting it delivered to a work address in central London?
And (a long shot) do you have a PO box or keepsafe arrangement?
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