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What is London Amu

For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.

This is an open forum.

Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
howiehyh
Posts: 1
Joined: 22 Jul 2019, 03:46
Gender: Male

What is London Amu

Post by howiehyh »

Mine is also stuck in London AMU as well.

A GPS cycling computer, towards Singapore. Tracking no. RV424906395GB

Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

What is London Amu

Post by Snaggletooth »

A cycling computer would often contain a lithium battery, which is banned from the mail in Singapore:

https://www.royalmail.com/singapore" onclick="window.open(this.href);return false;

Did your parcel contain a lithium battery?
grumpytyke
Posts: 1
Joined: 03 Aug 2019, 09:58
Gender: Male

What is London Amu

Post by grumpytyke »

I am new to this forum. I hoped by using track and trace my small packet would arrive more quickly and more securely. Now I wonder if that is true as my packet, to Latvia, seems to be stuck in London AMU and seeking to know what that is I found it seems to be a common problem. It seems now to be unlikely to reach its destination in the time frame stated by Royal Mail. I will of course complain to Royal Mail if this happens.
Have I understood correctly? AMU is Address Management Unit, which extracts addresses from posted items and sells them to third parties.
If that is true that is disgraceful and might explain why things get ‘stuck’ in AMU as it means an additional activity which has nothing to do with post. Is it true?
My packet passed through Langley so the delay is not with customs (and there was no reason to be a problem - no batteries etc).
Previously I have sent small packets to the same person/address, usually small birthday/Christmas presents for children, eing careful not to include anything needing batteries, without track and trace, and they don’t seem to have been ‘stuck’ anywhere.
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 69404
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: Proud to be part of the Union

What is London Amu

Post by TrueBlueTerrier »

No its the Air Movement Unit.

The Address Management Unit is based in Sunderland


Admiral House
2 Admiral Way
Doxford International Business Park
SUNDERLAND
SR3 3XW
United Kingdom

Plus it only deals with UK addresses not international.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
TheHelpfulOne
Posts: 3
Joined: 29 Nov 2019, 12:13
Gender: Female

What is London Amu

Post by TheHelpfulOne »

Did any of these delayed packages eventually get released and how long did it take?
yellowbelly
Posts: 2649
Joined: 23 Jun 2015, 15:51
Gender: Male

What is London Amu

Post by yellowbelly »

TheHelpfulOne wrote:Did any of these delayed packages eventually get released and how long did it take?
This one appeared to:
Tracking no. RV424906395GB

Your item was delivered on 02-08-2019.
ronihersh99
Posts: 1
Joined: 18 Dec 2019, 17:51
Gender: Male

What is London Amu

Post by ronihersh99 »

hi :angel
i noticed that my package was on the status of "leaving the UK" from LANGLEY HWDC. and then today, it was updated to LONDON AMU, still "leaving the UK". the package is a poster of "THE TERMINATOR" movie, of an official artist (link here of reference https://davincisdreams.com/collections/ ... ox-variant)- shipping to Israel. the sender shipped it to me this monday, so it might be early to tell. it just seems odd that it traveled to LONDON AMU, so I searched online and found this forum, and got a bit worried that there is something wrong with the shipment. anyway I have looked at rhe list of prohibited items, and it seems that nothing there describes my poster exactly, so I don't believe it is held back. what could it be?

tracking number:
LB353398874GB

travel history
Wednesday 18 December
04:40pm
Item Leaving the UK
LONDON AMU

Tuesday 17 December
07:08am
Item Leaving the UK
LANGLEY HWDC

Tuesday 17 December
05:56am
Item Received by Royal Mail
LANGLEY HWDC

Monday 16 December
08:09pm
Item Despatched to Royal Mail site
South Midlands Mail Centre
Monday 16 December

07:15pm
Item received at
South Midlands Mail Centre

Monday 16 December
02:39pm
Sender preparing item

Monday 16 December
02:17pm
Accepted at Post Office
The Chantry Post Office [CV34 5SR]
Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

What is London Amu

Post by Snaggletooth »

All seems fine to me.
emmanuelchia
Posts: 2
Joined: 27 Apr 2020, 10:50
Gender: Male

What is London Amu

Post by emmanuelchia »

Hi,
This is the status of my parcel and has been stuck in London AMU for over 3 weeks. It is a pair of rock climbing shoes delivering to Singapore. Don’t see it being on any of the prohibited list of items in my country.
Does anyone know what’s the delay about?


Updated on: Friday 03 April
03:56pm
Item Leaving the UK
LONDON AMU


Friday 03 April
08:30am
Item Leaving the UK
LANGLEY HWDC

Friday 03 April
05:16am
Item Received by Royal Mail
LANGLEY HWDC

Thursday 02 April
06:46pm
Item Despatched to Royal Mail site
Bristol MC

Wednesday 01 April
03:28pm
Sender preparing item
TrueBlueTerrier
FORUM ADMINISTRATOR
Posts: 69404
Joined: 30 Dec 2006, 10:29
Gender: Male
Location: Proud to be part of the Union

What is London Amu

Post by TrueBlueTerrier »

Corona Virus

https://www.royalmailchat.co.uk/communi ... =6&t=95025" onclick="window.open(this.href);return false;
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
HWH
Posts: 5
Joined: 17 Apr 2020, 05:15
Gender: Male

What is London Amu

Post by HWH »

emmanuelchia wrote:Hi,
This is the status of my parcel and has been stuck in London AMU for over 3 weeks. It is a pair of rock climbing shoes delivering to Singapore. Don’t see it being on any of the prohibited list of items in my country.
Does anyone know what’s the delay about?


Updated on: Friday 03 April
03:56pm
Item Leaving the UK
LONDON AMU


Friday 03 April
08:30am
Item Leaving the UK
LANGLEY HWDC

Friday 03 April
05:16am
Item Received by Royal Mail
LANGLEY HWDC

Thursday 02 April
06:46pm
Item Despatched to Royal Mail site
Bristol MC

Wednesday 01 April
03:28pm
Sender preparing item
Hi same issue here.

Parcel from UK to Singapore.

Item stuck at London AMU since 31 March 2020.

Updated on: Tuesday 31 March 02:29pm
Item Leaving the UK
LONDON AMU

Let's hope for the best.
IAR
Posts: 1
Joined: 28 Apr 2020, 16:15
Gender: Male

What is London Amu

Post by IAR »

HWH wrote:
emmanuelchia wrote:Hi,
This is the status of my parcel and has been stuck in London AMU for over 3 weeks. It is a pair of rock climbing shoes delivering to Singapore. Don’t see it being on any of the prohibited list of items in my country.
Does anyone know what’s the delay about?


Updated on: Friday 03 April
03:56pm
Item Leaving the UK
LONDON AMU


Friday 03 April
08:30am
Item Leaving the UK
LANGLEY HWDC

Friday 03 April
05:16am
Item Received by Royal Mail
LANGLEY HWDC

Thursday 02 April
06:46pm
Item Despatched to Royal Mail site
Bristol MC

Wednesday 01 April
03:28pm
Sender preparing item
Hi same issue here.

Parcel from UK to Singapore.

Item stuck at London AMU since 31 March 2020.

Updated on: Tuesday 31 March 02:29pm
Item Leaving the UK
LONDON AMU

Let's hope for the best.
Same here for me as well. UK to SG

Item stuck at London AMU since 03 April 2020.

Updated on: Tuesday 03 April 04:03pm
Item Leaving the UK
LONDON AMU

Did you check with Singpost and/or the sender?
emmanuelchia
Posts: 2
Joined: 27 Apr 2020, 10:50
Gender: Male

What is London Amu

Post by emmanuelchia »

IAR wrote:
HWH wrote:
emmanuelchia wrote:Hi,
This is the status of my parcel and has been stuck in London AMU for over 3 weeks. It is a pair of rock climbing shoes delivering to Singapore. Don’t see it being on any of the prohibited list of items in my country.
Does anyone know what’s the delay about?


Updated on: Friday 03 April
03:56pm
Item Leaving the UK
LONDON AMU


Friday 03 April
08:30am
Item Leaving the UK
LANGLEY HWDC

Friday 03 April
05:16am
Item Received by Royal Mail
LANGLEY HWDC

Thursday 02 April
06:46pm
Item Despatched to Royal Mail site
Bristol MC

Wednesday 01 April
03:28pm
Sender preparing item
Hi same issue here.

Parcel from UK to Singapore.

Item stuck at London AMU since 31 March 2020.

Updated on: Tuesday 31 March 02:29pm
Item Leaving the UK
LONDON AMU

Let's hope for the best.
Same here for me as well. UK to SG

Item stuck at London AMU since 03 April 2020.

Updated on: Tuesday 03 April 04:03pm
Item Leaving the UK
LONDON AMU

Did you check with Singpost and/or the sender?


Yeah I checked SingPost online with the tracking no.
But they said that tracking number doesn’t exist.. so currently not sure about the exact location of the parcel.
Sender said that it should continue to update all the way till it’s delivered so I’m guessing it got stuck at LONDON AMU due to the covid situation
HWH
Posts: 5
Joined: 17 Apr 2020, 05:15
Gender: Male

What is London Amu

Post by HWH »

I've in fact checked with Singpost and even SG customs to no avail.

Anyway, just glad that my case is not an anomaly.

Hope for the best!
Mateen2102
Posts: 3
Joined: 11 Jan 2022, 11:20
Gender: Male

Re: What is London Amu

Post by Mateen2102 »

Hi Sir/Madam

GREETINGS OF THE DAY!..

My parcel is stuck at London AMU since 8 January 2022. When will it get dispatched because I need to get it delivered by 17 January 2022 on or urgent basis. Help me out with this issue.

Tracking number :- LG955049144GB
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