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ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (UPDATED 2017)... HERE




Re: Fake email scam warning:Updated as and when.

25 Jan 2016, 22:59

http://home.bt.com/lifestyle/money/mone ... 4035827592

The latest email scam to watch out for involves Royal Mail, customs and a package you need to retrieve.

The official-looking emails claim that a package has been seized by HMRC upon arrival into the UK and that you need to declare them genuine so that they can be returned to you. All you need to do is click a link to a document.

As you might have gussed, this link will install malicious software on your computer designed to steal personal details like account names, email addresses and passwords.

What you should look out for
This is an example email provided by scam awareness body Action Fraud:
Title: Your parcel has been seized

Royal Mail is sorry to inform you that a package addressed to you was seized by HM Revenue & Customs upon arrival into the United Kingdom.

A close inspection deemed your items as counterfeit and the manufacturers have been notified. If your items are declared genuine then they will be returned back to you with the appropriate custom charges.

You may have been a victim of counterfeit merchandise and the RM Group UK will notify you on how to get your money back. Please review the attached PDF document for more information.

Document (RM7002137GB).Zip

Please accept our apologies for any inconvenience this may have caused.


To help spread the virus, the emails say “you will need to have access to a computer to download and open the Zip file.” But it goes without saying that you shouldn't click the Zip file or any other attachments!

How to avoid falling for these scams

The best advice we could give you is to just be careful – unsolicited emails that ask you to download attachments or pass on personal details are surefire signs of a scam. Keep a look out for poor spelling and grammar too.

Royal Mail said that it will never:

send an email asking for credit card numbers or other personal or confidential information;
ask customers to enter information on a page that isn’t part of the Royal Mail website;
include attachments unless the email thread was initiated by you, for example making an enquiry or registering for updates from Royal Mail.
It also stresses that it doesn’t receive a person’s email address when they shop online.

If you suspect something dodgy, give Royal Mail a ring on 03456 113 413 or send the email to scam.mail@royalmail.com and report it to Action Fraud.(http://www.actionfraud.police.uk/report_fraud)

Fake email scam warning:Updated as and when.

25 Oct 2017, 21:30

http://www.plymouthherald.co.uk/news/po ... zon-640284

Devon and Cornwall police are warning Amazon customers not to be duped by an email 'phishing' fraud.

A tweet from the constabulary's Cyber Protect team says there are "so many of these emails around" - and urges members of the public to never divulge Amazon login and card details.

'Phishing' the fraudulent practice of sending emails, texts or other messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.

Action Fraud, the National Fraud and Cyber rime Reporting Centre, says it has received several reports from victims who have been sent convincing looking emails claiming to be from Amazon.

On its website, the organisation writes: "The spoofed emails from “service@amazon.co.uk” claim recipients have made an order online and mimic an automatic customer email notification.

"In one example below, the scam email claims recipients have ordered an expensive vintage chandelier. Other reported examples include; Bose stereos, iPhone’s, cameras and luxury watches.

Image
An example of an Amazon 'phishing' fraud email

"The emails cleverly state that if recipients haven’t authorised the transaction they can click on the help centre link to receive a full refund.

"The link leads to an authentic-looking website, which asks victims to confirm their name, address, and bank card information.


"One victim reported entering his Nationwide banking details and later found out £750 had been stolen from his account.

"After the victim notified Nationwide they cancelled the card and refunded the money in full."

Amazon says that suspicious e-mails will often contain:

Links to websites that look like Amazon.co.uk, but aren't Amazon.co.uk.
Attachments or prompts to install software on your computer.
Typos or grammatical errors.
Forged (or spoofed) e-mail addresses to make it look like the e-mail is coming from Amazon.co.uk.
In addition

Amazon will never ask for personal information to be supplied by e-mail.
Read more about identifying suspicious emails claiming to be from Amazon.

To report a fraud and cyber crime and receive a police crime reference number use our online fraud reporting tool.

Sign up for free to Action Fraud Alert to receive direct, verified, accurate information about scams and fraud in your area by email, recorded voice and text message.

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