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Is my parcel through customs on way to me or at customs

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Rustylexi
Posts: 2
Joined: 29 May 2022, 01:53
Gender: Male

Is my parcel through customs on way to me or at customs

Post by Rustylexi »

Is my parcel cleared at customs or is it waiting to go through customs

28 May 2022
11:16
Item received
Heathrow Worldwide DC
4PX EXPRESS
27 May 2022
18:16
Arrived at the destination airport CAINIAO
27 May 2022
18:16
Arrival of goods at destination airport CAINIAO
27 May 2022
10:16
Arrival of goods at destination airport
Heathrow (LHR), London, United Kingdom
4PX EXPRESS
26 May 2022
20:50
Shipment departed from airport of origin Country/Region
China, Hkg
CAINIAO
26 May 2022
12:50
Shipment departed from airport of origin country
Hong Kong Intl (HKG), Hong Kong, Hong Kong
4PX EXPRESS
25 May 2022
09:38
Hand over to airline. CAINIAO
25 May 2022
01:37
Hand over to airline
Hong Kong Intl (HKG), Hong Kong, Hong Kong
4PX EXPRESS
24 May 2022
13:45
Arrived at export center
Hong Kong Intl (HKG), Hong Kong, Hong Kong
4PX EXPRESS
24 May 2022
11:09
Sender despatching item. This item is on its way to Royal Mail. The sender has advised they've despatched your item to us ROYAL MAIL
24 May 2022
10:22
Item will be despatched; as advised by Posting customer.
4 Px
CAINIAO
24 May 2022
09:04
Depart from facility to service provider
ShaTian,DongGuan
4PX

Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my parcel through customs on way to me or at customs

Post by Snaggletooth »

I suspect that you parcel is not currently in the mail system at all, as such it is difficult for us to give advice. Some Chinese sellers batch things up into a container, send them to the UK, then separate & post them *after* clearing customs. You can spot if this is what is happening because the tracking number ends GB or, occasionally, NL. Items posted in China will end CN or HK.
Rustylexi
Posts: 2
Joined: 29 May 2022, 01:53
Gender: Male

Re: Is my parcel through customs on way to me or at customs

Post by Rustylexi »

It's just updated on the tracking to item recived at tyneside mc? I'm guessing it will be delivered soon as it still says on royal mail seller dispatched item but hasn't updated
Snaggletooth
EX POST OFFICE
Posts: 2025
Joined: 13 Sep 2011, 20:17
Gender: Male

Re: Is my parcel through customs on way to me or at customs

Post by Snaggletooth »

Rustylexi wrote:
29 May 2022, 21:32
It's just updated on the tracking to item recived at tyneside mc? I'm guessing it will be delivered soon as it still says on royal mail seller dispatched item but hasn't updated
Are you sure the RM tracking isn’t “sender preparing item”, which doesn’t necessarily mean that it has been dispatched? See:

viewtopic.php?t=97310
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