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Is the Royal Mail Tracking Service down?
Forum rules
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Is the Royal Mail Tracking Service down?
Hi, could anybody tell me if the Royal Mail online tracking service is down or has it been removed?
I’ve gone online to track my packages but all I get is this screen…
Can anybody shed any light in this please?
Thanks
I’ve gone online to track my packages but all I get is this screen…
Can anybody shed any light in this please?
Thanks
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- Posts: 1839
- Joined: 03 Mar 2020, 15:36
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
track and trace fine for me on google
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
Mmmm, could you give me a link to try please?
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- Posts: 1839
- Joined: 03 Mar 2020, 15:36
- Gender: Male
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
Thanks, unfortunately I’m still getting the same screen I posted above?
I’m on an iPad if that makes any difference?
I’ll try clearing my cache etc and see if it helps.
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
Well I cleared my cache/search history/website history etc and shut down and rebooted but still getting the same screen?
I’ll try on a laptop shortly but on my iPad it’s a no go for some reason.
I’ll try on a laptop shortly but on my iPad it’s a no go for some reason.
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- EX ROYAL MAIL
- Posts: 1596
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
Re: Is the Royal Mail Tracking Service down?
Using Chrone on an Android phone I'm getting the same "help" screen as you are - so its not just you. And the same screen on a laptop using Chrome, but using Edge on the same laptop I get the screen that I should get!
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
I’m using Safari on an iPad and until tonight had no issues, I was using the tracking service this morning?
I’ve tried on a laptop with the same result meaning I can’t track my packages at present.
Is this likely to be a glitch that will sort itself out? Is there anywhere I can report my problem?
Any help would be greatly appreciated, I have no idea how to add another browser, I would prefer to keep using Safari where possible.
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- Posts: 49
- Joined: 01 Jun 2020, 17:54
- Gender: Male
Re: Is the Royal Mail Tracking Service down?
Thought I’d update this to say everything is now working again.
I found out that the Royal Mail website went down yesterday morning and it was obviously a knock on effect.
Normal service has been resumed
I found out that the Royal Mail website went down yesterday morning and it was obviously a knock on effect.
Normal service has been resumed
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- EX ROYAL MAIL
- Posts: 1596
- Joined: 29 Aug 2012, 08:38
- Gender: Male
- Location: hiding on the backstreets
Re: Is the Royal Mail Tracking Service down?
Thanks for confirming, knowing RM they probably didn't know it was broken until they read this thread!
Royal Mail
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
failing the workforce, failing the public and deliberately failing mail on a daily basis for too many years.
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