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Is my parcel stuck at customs?

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gulfik
Posts: 4
Joined: 27 Dec 2021, 11:49
Gender: Male

Is my parcel stuck at customs?

Post by gulfik »

Hi,

I've sent a package of passive electrical components (resistors, capacitors, etc) and a circuit board to USA on 13/12. The last update was 'Item Leaving the UK LANGLEY HWDC' on 14/12 and nothing since. I'm wondering if it's because of a customs issue rather than just Xmas delays. How can I tell if it's with UK or US customs? Could someone wiser than me take a look and advise accordingly?

Tracking number - RN785258525GB

Thanks very much in advance for your time.

Snaggletooth
EX POST OFFICE
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Joined: 13 Sep 2011, 20:17
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Re: Is my parcel stuck at customs?

Post by Snaggletooth »

UK customs don’t get involved in outbound mail.
gulfik
Posts: 4
Joined: 27 Dec 2021, 11:49
Gender: Male

Re: Is my parcel stuck at customs?

Post by gulfik »

It's now been 28 days / about 17 working days since the last update on my parcel 'Item Leaving the UK LANGLEY HWDC' on 14/12. I assume my parcel is stuck at US customs awaiting processing and handover to USPS but I can't find anything on the USPS website or elsewhere indicating how long current US customs delays might be. Any tips on how to find out? At what point do I give up and put in a compensation claim with Royal Mail?
SpacePhoenix
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Re: Is my parcel stuck at customs?

Post by SpacePhoenix »

gulfik wrote:
10 Jan 2022, 14:16
It's now been 28 days / about 17 working days since the last update on my parcel 'Item Leaving the UK LANGLEY HWDC' on 14/12. I assume my parcel is stuck at US customs awaiting processing and handover to USPS but I can't find anything on the USPS website or elsewhere indicating how long current US customs delays might be. Any tips on how to find out? At what point do I give up and put in a compensation claim with Royal Mail?
I doubt that USPS would know or be able to find out as customs in America is a government (probably classed as federal) agency
gulfik
Posts: 4
Joined: 27 Dec 2021, 11:49
Gender: Male

Re: Is my parcel stuck at customs?

Post by gulfik »

This article from 7th Jan 2022 seems to suggest that there is no way of finding out if it is a customs issue but if it is, it might take 30-45 days for them to contact you.

https://help.cbp.gov/s/article/Article- ... uage=en_US
gulfik
Posts: 4
Joined: 27 Dec 2021, 11:49
Gender: Male

Re: Is my parcel stuck at customs?

Post by gulfik »

My parcel finally cleared US customs yesterday....phew!
TrueBlueTerrier
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Re: Is my parcel stuck at customs?

Post by TrueBlueTerrier »

gulfik wrote:
24 Jan 2022, 18:02
My parcel finally cleared US customs yesterday....phew!
Thanks for the update.
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