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Parcel at Atherstone RDC since 3/7/21
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For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
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From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
For help with tracking please see...HERE
For information about your item being in HWDC Langley please see...HERE
For information about any other mail or if you have a complaint or general query, we first suggest you contact Royal Mail, see the link HERE.
Implications on mail after the UK's exit from the EU
From 1st January the rules for sending and receiving items to and from the EU will change.For more details please see... HERE
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Parcel at Atherstone RDC since 3/7/21
Hi, I just wondered if anyone has had anything delivered recently which came via Atherstone RDC? I've ordered electronics from AliExpress and they arrived at Atherstone on 3/7/21 but no update since then. I don't mind waiting but I'm starting to worry that the item is lost. Can anyone provide anymore information to ease my mind? Thank you so much. GV381217326GB is the tracking number.
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Re: Parcel at Atherstone RDC since 3/7/21
Looking at the Customer forum it looks like that has been a recent spike in complaints and delays for orders originating from AliExpress.acecase wrote: ↑27 Jul 2021, 16:47Hi, I just wondered if anyone has had anything delivered recently which came via Atherstone RDC? I've ordered electronics from AliExpress and they arrived at Atherstone on 3/7/21 but no update since then. I don't mind waiting but I'm starting to worry that the item is lost. Can anyone provide anymore information to ease my mind? Thank you so much. GV381217326GB is the tracking number.
Using this site https://parcelsapp.com/en/tracking/GV381217326GB there is a status I have never heard off so it might be worth contacting the sender.
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"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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Re: Parcel at Atherstone RDC since 3/7/21
Thanks for your advice. I will do as you've suggested and contact the seller in case there's a problem from the AliExpress end. Cheers!
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Re: Parcel at Atherstone RDC since 3/7/21
Certainly has ramped up in the last few months, never heard of them until recently although 1st mentioned on here in 2018...TrueBlueTerrier wrote: ↑28 Jul 2021, 09:12Looking at the Customer forum it looks like that has been a recent spike in complaints and delays for orders originating from AliExpress.acecase wrote: ↑27 Jul 2021, 16:47Hi, I just wondered if anyone has had anything delivered recently which came via Atherstone RDC? I've ordered electronics from AliExpress and they arrived at Atherstone on 3/7/21 but no update since then. I don't mind waiting but I'm starting to worry that the item is lost. Can anyone provide anymore information to ease my mind? Thank you so much. GV381217326GB is the tracking number.
Using this site https://parcelsapp.com/en/tracking/GV381217326GB there is a status I have never heard off so it might be worth contacting the sender.
search.php?keywords=Atherstone+RDC&fid%5B0%5D=6
I Wrote
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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Re: Parcel at Atherstone RDC since 3/7/21
Seller maintains that the item has been sent so I'll wait for the full delivery time (60 days) and then raise a dispute with AliExpress if it doesn't come by then. If anyone has any recent deliveries via Atherstone I'd be grateful if you could post to raise my hopes that I'll receive the parcel. Thank you
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Re: Parcel at Atherstone RDC since 3/7/21
Seller is sticking to the tracking on AliExpress which says customs cleared at Heathrow. I have told them to look at the Royal Mail tracking which shows that it actually went into customs at Atherstone and is still there, so will see what they respond. At this stage I still think they've sent the item but that could be wishful thinking. I've also sent an enquiry to Royal Mail to see if they can chase the item though I understand if it's on customs there may not be anything they can do. But somehow it makes me feel better posting what I've done on here, so hopefully this might be useful for someone in the future!
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Re: Parcel at Atherstone RDC since 3/7/21
Hi
I have same situation. My order stuck at Atherstone Customs. So seller told me it is in UK so there are not his problem at all.
" Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete.
Tracking history Wednesday 05 May 2021 05:15 Item Presented to Customs Atherstone RDC "
What to do ? How you managed ?
Thank you
Mike
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Re: Parcel at Atherstone RDC since 3/7/21
Even though they are not in the UK distance selling regulations still apply. I would contact the International Consumer Protection and Enforcer Network (ICPEN) and see if they can advise or help. https://icpen.org/protecting-consumers-worldwide
However, just by recent experience on here, there has been an uptick in complaints about items coming from China but most of them seem to get resolved/delivered even after some months.
However, just by recent experience on here, there has been an uptick in complaints about items coming from China but most of them seem to get resolved/delivered even after some months.
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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Re: Parcel at Atherstone RDC since 3/7/21
Thank you for replay.
My order was delivered in UK. So it is not Aliexpress or seller fault. I have tracking number. Please look :
"
05 May 2021, 17:38, Item has been included in a royal mail sales order, 7042117532, 4PX EXPRESS, This is the final status.
Carrier doesn't provide further tracking updates.
05 May 2021, 05:15, Item Presented to Customs . Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete. Atherstone RDC. ROYAL MAIL
04 May 2021, 13:27, In transit ROYAL MAIL
03 May 2021, 05:22, In transit, it's progressing through post network London Heathrow Airport, United Kingdom, 4PX EXPRESS
03 May 2021, 05:21, Released from customs: customs cleared. Heathrow. CAINIAO
03 May 2021, 05:21, Released from customs: customs cleared, London Heathrow Airport, United Kingdom, 4PX EXPRESS
02 May 2021, 10:43, Arrived at the destination airport CAINIAO
02 May 2021, 10:43, Arrival of goods at destination airport
"
Was opened Dispute with seller. Aliexpress takes money and told me to contact Custom UK. I spoke with seller who don`t want to hear me.
I spoke thru the phone with somebody from Royal Mail who told me order was lost !!! and that is all.
Now I try if possible to find phone conversation with Royal Mail where is proof of " lost order ". If I can go straight with this
Regards
Mike
My order was delivered in UK. So it is not Aliexpress or seller fault. I have tracking number. Please look :
"
05 May 2021, 17:38, Item has been included in a royal mail sales order, 7042117532, 4PX EXPRESS, This is the final status.
Carrier doesn't provide further tracking updates.
05 May 2021, 05:15, Item Presented to Customs . Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete. Atherstone RDC. ROYAL MAIL
04 May 2021, 13:27, In transit ROYAL MAIL
03 May 2021, 05:22, In transit, it's progressing through post network London Heathrow Airport, United Kingdom, 4PX EXPRESS
03 May 2021, 05:21, Released from customs: customs cleared. Heathrow. CAINIAO
03 May 2021, 05:21, Released from customs: customs cleared, London Heathrow Airport, United Kingdom, 4PX EXPRESS
02 May 2021, 10:43, Arrived at the destination airport CAINIAO
02 May 2021, 10:43, Arrival of goods at destination airport
"
Was opened Dispute with seller. Aliexpress takes money and told me to contact Custom UK. I spoke with seller who don`t want to hear me.
I spoke thru the phone with somebody from Royal Mail who told me order was lost !!! and that is all.
Now I try if possible to find phone conversation with Royal Mail where is proof of " lost order ". If I can go straight with this
Regards
Mike
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Re: Parcel at Atherstone RDC since 3/7/21
Do you have a tracking number that ends “GB”?
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Re: Parcel at Atherstone RDC since 3/7/21
Yes !
From beginning I have the track number. From when left China up to TODAY.
and nothing:
Order time: 13:42 Apr. 24 2021
02 May 2021, 10:43, Arrived at the destination airport, Heathrow (LHR), London, United Kingdom
03 May 2021, 05:21, Released from customs: customs cleared. Heathrow
03 May 2021, 05:22, In transit, it's progressing through post network, London Heathrow Airport, United Kingdom
05 May 2021, 05:15, Item Presented to Customs . Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete, Atherstone RDC
05 May 2021, 17:38, Item has been included in a royal mail sales order, 7042117532
From Royal Mail Tracking :
Pending
Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete.
QP...........GB
It is not about what I payed = 16 GBP but it is not fair. A piece of plastic for car fire extinguisher.
From beginning I have the track number. From when left China up to TODAY.
and nothing:
Order time: 13:42 Apr. 24 2021
02 May 2021, 10:43, Arrived at the destination airport, Heathrow (LHR), London, United Kingdom
03 May 2021, 05:21, Released from customs: customs cleared. Heathrow
03 May 2021, 05:22, In transit, it's progressing through post network, London Heathrow Airport, United Kingdom
05 May 2021, 05:15, Item Presented to Customs . Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete, Atherstone RDC
05 May 2021, 17:38, Item has been included in a royal mail sales order, 7042117532
From Royal Mail Tracking :
Pending
Your item has been presented to Customs on 05-05-2021 for assessment. More information will be available once the assessment is complete.
QP...........GB
It is not about what I payed = 16 GBP but it is not fair. A piece of plastic for car fire extinguisher.
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Re: Parcel at Atherstone RDC since 3/7/21
2 things the most important first:
1. We are not an official Royal Mail site so we cannot answer or provide information in an official manner.
2. Without the tracking number we cannot give you any insights as we cannot see if there are any missing tracking points or information. From the tracking, you have provided it appears to have never entered the Royal Mail system, it went straight through to Customs:
05 May 2021, 05:15, Item Presented to Customs
(when we can see the full tracking it can indicate which organisation performed that scan)
The one after that status is not a physical scan, just an admin/billing one.
Your best action now is to contact an official Royal Mail site/service. Royal Mail is on twitter @royalmailhelp
1. We are not an official Royal Mail site so we cannot answer or provide information in an official manner.
2. Without the tracking number we cannot give you any insights as we cannot see if there are any missing tracking points or information. From the tracking, you have provided it appears to have never entered the Royal Mail system, it went straight through to Customs:
05 May 2021, 05:15, Item Presented to Customs
(when we can see the full tracking it can indicate which organisation performed that scan)
The one after that status is not a physical scan, just an admin/billing one.
Your best action now is to contact an official Royal Mail site/service. Royal Mail is on twitter @royalmailhelp
All post by me in Green are Admin Posts.
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
Any post in any other colour is my own responsibility.
If you like a news story I posted please click the link to show support
Any news stories you can't post - PM me with a link
"Employers are always seeking more productivity from workers, without considering the human factor, the worker's age, the weather conditions and the intense heat. We need to intervene before it's too late, reducing working hours and the load carried by workers, because it's impossible to sustain the rhythm they're forced to work at for many years."
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Re: Parcel at Atherstone RDC since 3/7/21
Hi
I understand this forum are not official Royal Mail site but where to cry ?
Tracking number: QP009001224GB
Thank you
Mike
I understand this forum are not official Royal Mail site but where to cry ?
Tracking number: QP009001224GB
Thank you
Mike
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Re: Parcel at Atherstone RDC since 3/7/21
The last scan as previously mentioned was that it was given to customs.
We are at odds now as to what to do, we can only suggest you try https://twitter.com/RoyalMailHelp
Sorry we can't be more helpful, good luck and please let us know how things go.
I Wrote
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.
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- Posts: 5
- Joined: 01 Aug 2021, 17:30
- Gender: Male
Re: Parcel at Atherstone RDC since 3/7/21
Thank you
Mike
Mike
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