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Lack of communication
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- Posts: 22
- Joined: 11 Apr 2011, 15:00
- Gender: Female
Lack of communication
I am supposed to start my online training tomorrow and induction the next day. I still don't have my payroll number. I have emailed my onboarder who is out of the office. She gave an email to forward things on to a colleague which is incorrect. There are no phone numbers to speak to anyone. Hoping things improve .
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- Posts: 33
- Joined: 29 Nov 2021, 22:26
- Gender: Male
Re: Lack of communication
I am in same boat I am due to start next Monday but had no emails since my initial phonecall to say I got the job , i emailed my contact but she replied to say she no longer worked for RM and gave me alternative email which I contacted but no reply , I logged onto the jobs.royalmailgroup website and my job is in progress so I clicked on it and filled in some things like nationality and birth name and bank details so I assume I will hear something this week , good job I checked as I wasn't told to check website just check for email correspondence
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- Posts: 33
- Joined: 02 Oct 2021, 13:46
- Gender: Female
Re: Lack of communication
Hey,
Hopefully you’ll have received it or will receive an email this morning. I had nothing until after 9 on the morning of my induction when they all seemed to just be flying in.
This is the email that sent me the online learning information
royal.mail.successfactors@royalmail.com
If you do not receive anything I would try emailing them and failing that I would wait until about 10.30/11 and call the sorting office you’re starting with to ask them for advice on how to make contact. I was under the impression that you had to complete the online learning before you could start at the depot.
Hopefully you’ll have received it or will receive an email this morning. I had nothing until after 9 on the morning of my induction when they all seemed to just be flying in.
This is the email that sent me the online learning information
royal.mail.successfactors@royalmail.com
If you do not receive anything I would try emailing them and failing that I would wait until about 10.30/11 and call the sorting office you’re starting with to ask them for advice on how to make contact. I was under the impression that you had to complete the online learning before you could start at the depot.
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- Posts: 10
- Joined: 12 Dec 2021, 20:11
- Gender: Male
Re: Lack of communication
Hi, I'm curious how'd it go at the end, have you manageed to get your payroll number in time? I'm in the same boat as you.upsydaisy wrote: ↑22 Nov 2021, 15:41I am supposed to start my online training tomorrow and induction the next day. I still don't have my payroll number. I have emailed my onboarder who is out of the office. She gave an email to forward things on to a colleague which is incorrect. There are no phone numbers to speak to anyone. Hoping things improve .
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- Posts: 22
- Joined: 11 Apr 2011, 15:00
- Gender: Female
Re: Lack of communication
My onboarder was rubbish throughout. I got my payroll number by ringing on the morning. They had to email me links to do the training as my payroll number still wouldn't work.
I eventually managed to order my uniform 10 days later. Dimensions the uniform company weren't notified I had started.
I eventually managed to order my uniform 10 days later. Dimensions the uniform company weren't notified I had started.
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- Posts: 10
- Joined: 12 Dec 2021, 20:11
- Gender: Male
Re: Lack of communication
Ahaha holy crap I have my induction tomorrow and I haven't received anything , I think I'm gonna call them tomorrow morning...upsydaisy wrote: ↑18 Dec 2021, 20:26My onboarder was rubbish throughout. I got my payroll number by ringing on the morning. They had to email me links to do the training as my payroll number still wouldn't work.
I eventually managed to order my uniform 10 days later. Dimensions the uniform company weren't notified I had started.
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- Posts: 22
- Joined: 11 Apr 2011, 15:00
- Gender: Female
Re: Lack of communication
Good luck.