Having recently joined Angard after doing a few Christmas Casual jobs for Royal Mail, I am appalled at the staff of this company. I'm referring to the Northampton branch of Angard & the North West/Wolverhampton depot. I was told by a few people I know that'd been with them a year some stories & the attitude of the phone staff. But you really have to be on the other end to believe it & I have. They say 'wait for a text' but other people that started at the same time as me have had 2 or 3 whereas I have had none. Proving that the person giving out the shifts, is not doing it equally. He is also known to have his favourites. He'll tell people off for calling up asking for a shift but when one of his faves calls he'll book her in then ask her if she's booked anything for next week then book her 3 days the next week too. I phoned up he told me there was nothing & when I queried it as I was told there was all of a sudden he found me a shift that night & 2 for the next week.
He & the reception, I guess they are, also play silly buggers with the phones. They pick up & hang up or pick up & hold the phone & not speak just giggle for ages. I have been on the receiving end of a pick up then hang up but not the others.
There are plenty of stories of this behaviour. People have had to resort to calling from different numbers or withholding their number to get the guy/reception to answer. Appalling behaviour. They are obviously bored at what they do & are playing with people for some entertainment. Disgusting considering all people want to do is work. I felt I needed to come here & tell people about these instances after one was told to me today how they got through directly to this guy who does the shifts, asked if there was any available next week, he proceeded to pretend that he wasn't X, he was, then pretended to be putting the person through to X'. After a couple of pretend rings he said X said he's not booking any for next week you'll have to wait for a text' What a complete bellend. She then rang up from another number but he recognised her voice & said that she will have to wait for a text as he was prioritizing people who hadn't had a shift this week ( she'd had 2 which she had to blag because she wasn't getting texts ) but guess what, low & behold his favourites had called up & got some for next week cos she'd asked her if she'd had any luck.
Terrible individual to be playing games like that & lying about things.
Last edited by TrueBlueTerrier on 13 May 2019, 12:40, edited 3 times in total.
Reason: Name removed for DPA compliance.