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LTB 061/18 - Royal Mail Group - Reporting Third Party, Non-Royal Mail Employee, Accidents At Work - Including Agency Workers, Casual Workers, Contractors and Suppliers etc

01 Feb 2018, 15:34

LTB 061/18 - Royal Mail Group - Reporting Third Party, Non-Royal Mail Employee, Accidents At Work - Including Agency Workers, Casual Workers, Contractors and Suppliers etc

No. 061/2018

1 February 2018

Our Ref: A3/18

To: All Branches



Royal Mail Group – Reporting Third Party, Non-Royal Mail Employee, Accidents At Work – Including Agency Workers, Casual Workers, Contractors and Suppliers etc

Dear Colleagues,

A number of enquiries have been received by the Health, Safety and Environment Department regarding the recording and reporting of accidents at work involving Agency Workers, Casual Workers, Contractors and Suppliers whilst working for Royal Mail or working on Royal Mail’s premises.

This is to clarify the position. Please find attached a copy of Royal Mail Group (RMG) Safety, Health & Environment (SHE) Standard 16.1. On page 2 the Standard goes into detail on the requirement for managers in Royal Mail Group (RMG) to report third party accidents (including agency workers, casual workers, contract workers and suppliers’ employees). See extract attached.

It is the RMG business standard to report all accidents through ERICA. There is a separate section within ERICA for this purpose. See ‘Screen Shot’ reproduced and attached.

Any non-reporting of agency workers’ accidents by managers should be processed via the accident escalation procedure if local resolution is not successful.



Yours sincerely

Dave Joyce

National Health, Safety & Environment Officer

18LTB061 Royal Mail Group – Reporting Third Party, Non-Royal Mail Employee, Accidents At Work http://emails.cwu.org/t/d-l-ogilkl-ztiithhtr-i/

Standard 16.1 Incident Reporting + Investigation (v 1.2) http://emails.cwu.org/t/d-l-ogilkl-ztiithhtr-i/

RMG SHE Standard 16.1 ERICA Screen Shot http://emails.cwu.org/t/d-l-ogilkl-ztiithhtr-h/

View Online http://emails.cwu.org/t/d-l-ogilkl-ztiithhtr-k/

LTB 061/18 - Royal Mail Group - Reporting Third Party, Non-Royal Mail Employee, Accidents At Work - Including Agency Workers, Casual Workers, Contractors and Suppliers etc

27 Feb 2018, 20:38

May god help them all to find a manager is one thing to find a manager with a login is another to find a manager who will actually go through this process you have more chance of meeting Elvis having a gig with all the Beetles and that with the ones who have died!

LTB 061/18 - Royal Mail Group - Reporting Third Party, Non-Royal Mail Employee, Accidents At Work - Including Agency Workers, Casual Workers, Contractors and Suppliers etc

31 Dec 2019, 22:26

I had an accident at work one Saturday pm. The yellow vase flap of a York crashed down onto the toes of my right foot..

I limped through the rest of the shift in agony.

No-one was interested. I reported it to the Saturday Shift Manager when we both arrived at work again on the following Monday.

He declined to put it in the Accident Book because:
1. He didn’t see it happen
2. It could have happened anywhere and not at work
3. I work for Angard (implication being that I don’t matter to them)

13 months on and my foot is still not fully ‘right’.

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