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Hermes UK is offering a same-day delivery service to market traders in Leeds who have been unable to trade during lockdown.
The service uses an app for retailers for booking and tracking deliveries, while the e-cargo-bike couriers will have another one to show them the collections they have to make and optimum routing. Both apps have been developed in Hermes UK’s Leeds-based Innovation Lab. Orders from the market stallholders will still be made by phone, online or through their social channels.
Thanks to the pandemic, many traders in Leeds’ Kirkgate Market have been unable to trade for much of the last year. Kirkgate Market was first opened in 1857 and remains one of the main shopping centres in the city.
Adrian Berry, Innovation Delivery Manager at Hermes UK, said: “We started designing the service last year after realising that very few local independent shops were set up to offer a delivery service. We wanted to help support the local community in which we work and where many of us live, and enable vulnerable and shielding customers, as well as those city-based office workers currently working from home. to continue to buy from their local retailers in a more sustainable way.”
Councillor Jonathan Pryor, Leeds Council Executive Member for Learning, Skills and Employment said: “This is a great opportunity for our independent businesses to provide a delivery service for their customers who may not be able to visit the city at the moment. It’s providing our traders a platform to be able to adapt their business for existing and new customers.”
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