https://www.mirror.co.uk/news/uk-news/m ... s-22371800Newcastle mum Ellice Moran, 20, says she was playing with her newborn baby upstairs at her home when a Hermes driver walked in downstairs and left a 'bloodstained' parcel in her kitchen
A Hermes delivery driver waltzed into a new mum's home without knocking and dropped off a parcel stained with bloody prints, a mum claims.
The horrified housewife says she was horrified to find the sullied parcel next to sanitised baby feed bottles.
New mum Ellice Moran called the police after she found the package along with what she believes was a trail of bloodied fingerprints in the kitchen.
The 20-year-old was playing with her newborn baby Grace at her Newcastle home when she heard the back door swing open.
Assuming it was her partner Lewis on a break from work, she called out for him but got no reply.
After being met with silence, she headed downstairs where to her horror she found an H&M parcel on her kitchen worktop with fresh blood smeared over the packaging.
Ellice said: "I've just had my first baby six weeks ago but due to social distancing nobody has really been able to see her so my mum ordered her some dresses from H&M and got them delivered straight here.
"I wasn't expecting the delivery. My partner went to work and I was in the house. I thought I heard him come back in for something because I heard footsteps around the kitchen and noise from the back door and the back gate.
"I shouted 'can you get us a drink from the shop' but I got no response which I thought was weird, I thought I was being ignored. I went down and he wasn't there.
"I texted him and said 'have you just been in?' He replied 'no.' "That was when I suddenly spotted the parcel on my kitchen bench sitting there next to my baby's feed bottles.
"I was shocked to see that it had blood on it."
The panicked mother-of-one began disinfecting the gate and the door of her home in Soulby Court, Newcastle-upon-Tyne.She left the parcel for her gloved partner to move before she noticed the bloody fingerprints on her cupboard.
"I had to disinfect the whole kitchen because that's where I keep my baby's milk and tea cups. The cupboard where the bloodstain was is where Lewis keeps his wallet and money. Luckily it's just filled with baby Gaviscon at the minute.
"I think the driver was being an opportunist. The fact the parcel had blood on it shows that he or she obviously wasn't sanitising their hands before handling the parcels because they would have noticed their hand was bleeding because it would have stung.
"They weren't in longer than a minute but they definitely did linger. I feel really panicky, I suffer from PTSD and anxiety anyway from not nice things that have happened in the past and so moving into my first home in January, that was scary for me.
"I was having panic attacks in the bathroom and couldn't go in the shower unless someone else was in the house and then it just so happens the one day I leave the door slightly ajar because it was warm, someone lets themselves in."
Both Ellice and her mother attempted to contact H&M and Hermes but to no avail.
"My mum hasn't been able to access her email address for a while so she can't get the tracking order number. Obviously, she didn't think that something like this was going to happen, she didn't think she'd need it.
"I have tried to get into contact with Hermes and you can't unless you have a tracking number so we are literally stuck.
"However, the police are taking a statement from me in case I do notice something is missing and they are taking a swab to figure out who it was as contacting Hermes is near impossible."
A spokesman for Hermes telephoned Ellice to suggest that the stain on the package was "red paint" and not blood.
In an official statement, they said: "We launched an urgent investigation after the customer contacted H&M to raise her concerns."
A spokesperson for Northumbria Police said: "We have received a report of a suspicious incident involving a parcel being left on the kitchen bench of a home at an address on Soulby Court, Newcastle. Officers are investigating the incident."
Mirror Online has approached Hermes for further comment.