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Post Office workers warn Australia Post plans will cause parcel delays

15 Jun 2020, 16:11

https://www.news.com.au/finance/busines ... 1024d8f9d8

Australia Post has slapped down claims that parcel delivery times could blow out under new regulations which could pass this week.

A war of words has erupted between Australia Post and the industry’s union after it claimed parcel deliveries would be affected by an upcoming regulation change.

According to the Communications, Electrical and Plumbing Union of Australia (CEPU), Australia Post is pursuing a regulation change which could pave the way for an overhaul of the organisation.

It is understood the Federal Government is already supporting the changes, which will be decided by parliament this week.

Today, the union claimed posties were warning of delays in parcel delivery unless that regulation was disallowed.

CEPU alleged the regulations would allow Australia Post to cut one in four postie jobs which would increase delivery times.

National president Shane Murphy said it was a “serious concern” and that our postal service should be improved, not “cut back even further”.

“Currently you’ve got four posties delivering a combination of letters, premium express products and parcels to homes and businesses every single day. Under these changes, you’ll have two posties relegated to delivering just letters and small packets and just one postie delivering parcels. The fourth jobs gets cut altogether,” Mr Murphy said.

“You can’t expect to cut one in four jobs out of the delivery cycle and not expect it to have an impact on customers waiting for their parcels.

“Up to 50 per cent of a postie’s work at the moment is parcel delivery. It’s going to be impossible to make these changes without it resulting in a delay in parcels.

“Australia Post is trying to claim that parcels won’t be impacted, but every postie will tell you that is absolute rubbish. We’re already seeing parcels purposely held back at the delivery stage because they simply don’t have enough staff to deliver it when it’s due. That will only get worse unless this regulation is disallowed in federal parliament.”
Australia Post dismissed the allegations as ‘absolutely false’.

Australia Post dismissed the allegations as ‘absolutely false’.

However, Australia Post chief executive officer and managing director Christine Holgate denied the union’s claims as “absolutely false”.

“The temporary changes will in fact have a positive impact on parcel deliveries, as they allow us to focus more of our efforts, people and vehicles on delivering the record volumes of parcels for our customers,” Ms Holgate said.

“Not only is the volume of parcels being delivered increasing, the size and weight of them is also increasing as Australians buy bigger and heavier items online.

“It is critical for us to move more posties from motorbikes and bicycles into safer, higher capacity vans.”

Ms Holgate said a postie in a van could deliver “both more and larger parcels” than a postie on a bike.

“In fact, the smallest van can carry 46 times the volume that a postie can on a motorbike,” she said.

“We have had hundreds of posties express interest in moving to vans without us having formally requested expressions of interest yet.

“We are really excited that many of our posties are keen to embrace this change and support the Australian community by increasing our capacity to help deliver what are record volumes of parcels.”

Ms Holgate said Australia Post had “already confirmed, and restates today, that there will be no forced redundancies in relation to these changes”.

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