WE HAVE REACHED A HISTORICAL TURNING POINT
Posti has verified its new strategy for proceeding with powerful renewal measures and enhancing the customer experience. The greatest opportunity for growth is in e-commerce that is growing in Finland and around the world. Next year, Posti will open 1,000 new parcel lockers and develop the digital tracking of letters.
Posti's business environment is undergoing a dramatic transformation. Changes in consumer behavior, accelerated digitalization, the transformation of the retail industry, the rapid growth of e-commerce, tight competition and the advancement of technology all challenge Posti like never before. Posti responds to these challenges by continuing its bold transformation.
- We want Posti to be a customer-oriented and profitable logistics and postal service company that utilizes digitalization in all of its operations. Even though the business environment is changing, the mission of Posti stays the same: to make the everyday lives of Finns smoother, says Posti's CEO Heikki Malinen, characterizing the Posti of the future.
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