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New Royal Mail Fines for retailers from 2nd January 2020

28 Nov 2019, 21:43

https://tamebay.com/2019/11/new-royal-m ... -2020.html

There will be new Royal Mail Fines introduced from the 2nd of January 2020. These Royal Mail fines, called ‘rework fees’ by the company, will imposed when you present your mail incorrectly.

If parcels handed to Royal Mail differ from what is stated on the Sales Order, they will correct the Sales Order to reflect what was given and impose Royal Mail Fines for any adjustments.

If Royal Mail find errors in the way parcels have been presented this will also attract Royal Mail Fines.

You will want to make sure that you stock up on bags, ties, labels, yorks, trays etc before you shut down for the Christmas Break. As the new Royal Mail fines kick in from the first working day back in the New Year, directly after the busiest trading period, it’s perhaps the time of year you’re most likely to run short on mailing stock and be forced to use the wrong colour bag or be missing a label.


Adjustment Charge............... Fee.................. Charging basis

Flat Fee per incorrect Sales Order and or Manifest...... £27.95..... If items differ from what is stated on the Sales Order Royal Mail will apply an admin fee per Sales Order for any adjustments they’ve made.

Sales Order Under Declared..... £1.30..... If more items are handed over than declared on the Sales Order Royal Mail will charge you a flat fee per item.

Barcode cannot be read or missing..... 20p..... If Royal Mail can’t read and/ or scan the barcode printed on your items or it’s missing, they will charge a fee per item.

Incorrect labels and or bag ties...... 20p..... If incorrect bag labels or bag ties have been used, Royal Mail will charge you a fee for each incorrect label or tie.

Incorrect cage cards..... 25p..... If an incorrect cage card has been used a fee for each incorrect cage card will be applied.

Customer collects York and or bag from Royal Mail..... £3.....If mail needs to be collected due to presentation issues, Royal Mail will charge a fee for every York and, or bag collected.

Storage costs for Royal Mail to retain Yorks awaiting collection..... £5.00..... If items need collecting due to incorrect presentation, Royal Mail will charge a fee per York and cage for each day they store the items.

Overweight bags or trays..... 65p..... If overweight bags or trays are given to Royal Mail, they will charge you a fee per bag or tray.

Overweight Cages and or Yorks..... 65p..... If overweight cages or Yorks, are presented to Royal Mail, they will charge you a fee per cage and York.

Return York or Bag to customer by Royal Mail..... £25..... If Royal Mail need to return your items due to incorrect presentation, they will charge a fee per York that they return.

New Royal Mail Fines for retailers from 2nd January 2020

29 Nov 2019, 07:55

Think we should charge for redelivery too
Why should we deliver twice for one payment

New Royal Mail Fines for retailers from 2nd January 2020

29 Nov 2019, 16:03

wont this just lose more business in the long run and retailers just going to other delivery firms to get there stuff delivered i dont think its an inviting prospect for new retailers they will just go elsewhere

New Royal Mail Fines for retailers from 2nd January 2020

30 Nov 2019, 02:31

viking1488 wrote:wont this just lose more business in the long run and retailers just going to other delivery firms to get there stuff delivered i dont think its an inviting prospect for new retailers they will just go elsewhere

Perhaps that is the suicide strategy of Rico Back and his board because his way is the only way!

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