not on facebook

Relocation of Royal Mail's Whitland delivery office confirmed

10 Feb 2019, 10:56 ... hyear=2019

Royal Mail has confirmed it is to relocate its delivery operations in Whitland to the new, purpose-built site at Unit 18, Rushacre Enterprise Park, Redstone Road, Narberth - the exact date will be confirmed nearer the time. This follows discussions with the CWU and people in both offices.

Narberth delivery office moved to the new site in October last year and represents a significant investment in Royal Mail’s operations in the area.

“The new purpose-built office in Narberth has been designed to meet our operational requirements and offer better facilities for our customers and our people,” said a Royal Mail spokesperson. “The site features a hedge bank on two sides to help reduce the impact of the building on our neighbours and blend in with surrounding farmland.

“The exterior lighting is fitted with sensors to dim the lights during operational hours if no movement is detected, and timers to switch them off outside operating hours. Half of the vehicle parking spaces are covered in a permeable surface rather than tarmac to let rain water drain away naturally rather than divert it to a drainage system.

“The new building has a number of features to help reduce our energy consumption and the amount of carbon dioxide generated. These include rooflights to increase natural daylight in the building, LED lights throughout the building fitted with movement sensors to minimise electricity consumption as well as hot air hand dryers in the toilets instead of paper towels and recycling centres for our staff to reduce waste on site.

“This is part of Royal Mail’s ongoing transformation of its business to increase the efficiency of its operation as well as providing delivery offices which are fit for purpose for our people and for our customers.

“As a commercial business, Royal Mail is responding to the huge growth in electronic communications and decline in letter volumes, while seeing a high volume of parcels and online shopping which need to be delivered to customers. ”

What this means for customers

“When Whitland delivery office moves to the new site, there will be no impact on deliveries or customers,” continued the spokesperson. “The same postmen and women will continue to serve their local communities, delivering a high quality service to customers.

“If Whitland customers choose to collect mail from us because they were not at home when we tried to deliver it, we will be retaining a local mail collection service in Whitland at the Post Office, 13 St John Street.

“Customers do not need to come and collect their mail from us if they are not able to or do not want to do so. Royal Mail can now leave many mail items with a neighbour if customers are not at home when we attempt delivery. Customers can nominate a dedicated neighbour to take in their parcels by filling in a form at their delivery office.

“Customers can also arrange a redelivery free of charge on a day that is convenient for them (including Saturdays), or Royal Mail can deliver the item to a different address within the same postcode area. This service can be arranged by calling the number on the ‘Something for You’ card we leave or by visiting our website at

“We have a strong track record of managing change in our business. There will not be any compulsory job losses as a result of this relocation.”

Previous page Next page

Page 1 of 1