ANNOUNCEMENT : ALL OF ROYAL MAIL'S EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (Updated 2021)... HERE

ANNOUNCEMENT : PLEASE BE AWARE WE ARE NOT ON FACEBOOK AT ALL!


CHANGES to postal deliveries in Dumfries have been branded 'a big disaster' by industry sources in the town - but Royal Mail insists customers are receiving mail 'as frequently as possible'

Latest Royal Mail and CWU news.This is an open forum.
Post Reply
User avatar
POSTMAN
SITE ADMINISTRATOR
Posts: 31355
Joined: 07 Aug 2006, 03:19
Gender: Male
Contact:

CHANGES to postal deliveries in Dumfries have been branded 'a big disaster' by industry sources in the town - but Royal Mail insists customers are receiving mail 'as frequently as possible'

Post by POSTMAN »

https://www.dng24.co.uk/mail-bosses-apo ... ry-delays/

Mail bosses apologise for delivery delays

Royal Mail recently altered delivery routes, including the route sizes, and also changed delivery times locally.

And, according to one source this has been a big disaster, leading to huge delays with letters. There are also claims that parcels and special deliveries now have priority over other items of mail, with some letters and leaflets ‘left sitting undelivered for days’.

Royal Mail this week confirmed that changes had taken place and that some difficulties in the area were being encountered, however they say action is being taken to address these issues.

A Royal Mail spokesperson told the Dumfries Courier: “We apologise to customers for any delays they may have experienced in some parts of Dumfries.

“The vast majority of mail and parcels are delivered safely and on time.

“In recent weeks we have implemented revisions to our postmen and women’s routes in Dumfries to ensure they reflect changes in the local area, such as new residential developments, and are fairer and more balanced to reflect the growth in parcel deliveries.

“Unfortunately, these changes also coincided with a higher than normal rate of sickness absence alongside resourcing issues in the local area which placed additional pressure on the operation.

“Due to the number of staff absent, we have been rotating deliveries in the area so that our customers receive their mail as frequently as possible.

“We are working hard to resolve the situation.”
I Wrote
It's good to get these types of threads, the ridiculous my manager said bollox so we can reassure ourselves that while the world is falling apart, Royal Mail managers are still being the low-life C***S they have always been.
My BFF Clash
The daily grind of having to argue your case with an intellectual pigmy of a line manager is physically and emotionally draining.

Post Reply