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LTB 074/18 - TERMS OF REFERENCE BETWEEN ROYAL MAIL AND THE CWU COVERING A NEW COMMERCIAL INITIATIVE - RESIDENTIAL LOCKER BANK (BRINGME) TRIAL

09 Feb 2018, 19:56

LTB 074/18 - TERMS OF REFERENCE BETWEEN ROYAL MAIL AND THE CWU COVERING A NEW COMMERCIAL INITIATIVE - RESIDENTIAL LOCKER BANK (BRINGME) TRIAL

No. 074/2018

9th February 2018

TERMS OF REFERENCE BETWEEN ROYAL MAIL AND THE CWU COVERING A NEW COMMERCIAL INITIATIVE – RESIDENTIAL LOCKER BANK (BRINGME) TRIAL

Dear Colleagues,

Branches and members will be aware that parcels competition continues to increase with competitors expanding their networks and delivering enhanced customer services. The outdoor department has been in discussions with Royal Mail in order to jointly work together to develop and introduce new commercial initiatives as part of the joint growth agenda.

One such initiative is the use of locker banks which seeks to provide customers with alternative delivery offerings. Developers and management companies for blocks of flats and large office blocks (particularly in dense urban areas) are starting to introduce locker banks to reduce the need for space and the workload associated with a concierge or post room. Royal Mail recognises that this will become increasingly common in new developments as well as existing buildings being fitted retrospectively with lockers.

The aim of this trial (in the units/areas listed below) is to develop and test a consistent approach for delivery to lockers which if successful and commercially viable, can be formalised and shared with other locker bank suppliers who will be eligible for delivery by Royal Mail if they can meet this specification. Royal Mail will be working with Bringme, a company specialising in carrier agnostic locker banks which are bought or rented by commercial or residential building landlords as an alternative to a concierge or mail room operative.



The trial will also assess the impact on delivery of Letters, Standard Parcels and Tracked Parcels. Signature and Special Delivery parcels will be excluded from the trial. The trial will commence from the 19th February 2018 for a period of two months.

As you will note from the proposed Terms of Reference, the CWU has committed Royal Mail to full CWU involvement and training, Nationally we will be updated on progress via the Strategic Involvement Meetings on any issues relating to this. The Terms of Reference will also be formally reviewed at the end of the trial period by RM and the CWU Nationally.

Both Royal Mail and the CWU confirm that any changes following the review of this trial or any wider roll out beyond these initial sites will not be introduced without further joint discussion and National agreement.

Any queries to the content of the above please contact the Outdoor Department reference 530, email address: outdoorsecretary@cwu.org.

Yours sincerely,



Mark Baulch

CWU Assistant Secretary

LTB 074.18 – TOR Between RM and CWU – New Commerical Initiative Residential Locker Bank (Bringme) Trial http://emails.cwu.org/t/d-l-ojlkrtt-ztkjiuyil-i/

TOR RM and CWU Covering Commerical Initiative – Residential Locker Bank (Bringme) Trial Final http://emails.cwu.org/t/d-l-ojlkrtt-ztkjiuyil-d/

View Online http://emails.cwu.org/t/d-l-ojlkrtt-ztkjiuyil-h/


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