ANNOUNCEMENT : ROYAL MAIL EMPLOYMENT POLICIES (AGREEMENTS) AT A GLANCE (UPDATED 2017)... HERE


At the door

15 May 2017, 22:31

Just a quick one. Is the delivery process still 2 minutes at a door when delivering a parcel / recorded delivery?


At the door

16 May 2017, 08:46

I was led to believe an attendance call was 59 secs.

At the door

16 May 2017, 12:35

ATTENDANCE CALL TIMES

Non-PDA Items
Successful attendance call - 25.6 seconds
Unsuccessful attendance call - 60.4 seconds

PDA Items
Successful attendance call (no signature) - 37.0 seconds
Successful attendance call (signature) - 52.9 seconds
Unsuccessful attendance call - 78.3 seconds

At the door

16 May 2017, 15:35

TrueBlueTerrier wrote:ATTENDANCE CALL TIMES

Non-PDA Items
Successful attendance call - 25.6 seconds
Unsuccessful attendance call - 60.4 seconds

PDA Items
Successful attendance call (no signature) - 37.0 seconds
Successful attendance call (signature) - 52.9 seconds
Unsuccessful attendance call - 78.3 seconds


Jeez - sometimes a successful attendance call can take 3 minutes or more by the time they've heard the knock/bell at the second time, put the dog
away, got to the door, can't find the keys, gone back to get the keys, still can't find the keys, can you come round the back......

At the door

16 May 2017, 17:15

yellowbelly wrote:
TrueBlueTerrier wrote:ATTENDANCE CALL TIMES

Non-PDA Items
Successful attendance call - 25.6 seconds
Unsuccessful attendance call - 60.4 seconds

PDA Items
Successful attendance call (no signature) - 37.0 seconds
Successful attendance call (signature) - 52.9 seconds
Unsuccessful attendance call - 78.3 seconds


Jeez - sometimes a successful attendance call can take 3 minutes or more by the time they've heard the knock/bell at the second time, put the dog
away, got to the door, can't find the keys, gone back to get the keys, still can't find the keys, can you come round the back......


Unfortunately management don't apply common sense to scenarios like that.

At the door

16 May 2017, 20:49

78.3 seconds to try the address and determine no one's home, repeat at each next door neighbour and over the road, return to the address fill in 739 and complete the input on the PDA?
This short reply took longer type than it apparently takes to not deliver a parcel hmmmm.

At the door

17 May 2017, 17:58

depends on the PDA and if it is raining but managers cannot see that as they don't do the job anymore!

At the door

23 May 2017, 19:44

where the hell do they get .3 of a second ? what a joke

At the door

24 May 2017, 22:04

k979aaa wrote:depends on the PDA and if it is raining but managers cannot see that as they don't do the job anymore!

Is that when managers go out on deliveries and don't do any parcels/ doir knock items ?

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