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BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 01:00

HERE IS THE PHONE NUMBER 0800 587 4777 Please could POSTMAN or a MODERATER make this a sticky for all who need it. ps it's on the back of your payslip or the courier mags letter's page.

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 01:12

You can't make a complaint, because you'll end up on the conduct code.

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 10:24

disgruntledpostie1 wrote:You can't make a complaint, because you'll end up on the conduct code.
Only if you let em :mad

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 10:29

Of course you can! You just need to take it outside of RM, once you have exhausted the internal procedures.

Sadly, you can't take it outside of RM. Until you have exhausted all the internal procedures, or it will badly damage your case. But one of my Collegues managed to do so a while back. The accusation against him was proved to be false, and his accusation against the Manager, was upheld. It took a long time to do. But it just ges to show, that if you are determined enough. We can have have Justice!

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 13:05

andy2007 wrote:Of course you can! You just need to take it outside of RM, once you have exhausted the internal procedures.

Sadly, you can't take it outside of RM. Until you have exhausted all the internal procedures, or it will badly damage your case. But one of my Collegues managed to do so a while back. The accusation against him was proved to be false, and his accusation against the Manager, was upheld. It took a long time to do. But it just ges to show, that if you are determined enough. We can have have Justice!

:Applause :Applause :Applause

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 15:30

What we could do with is the offical greviance procedure detailed on site, have to have a rootle on CWU website.

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 15:38

Big Daz wrote:What we could do with is the offical greviance procedure detailed on site, have to have a rootle on CWU website.

found and loading into downloads

BULLYING AND HARASSMENT HELPDESK

27 Oct 2008, 16:32

:Applause :Applause :Applause

BULLYING AND HARASSMENT HELPDESK

18 Dec 2008, 22:25

I know of someone recently who had a complaint upheld via internal proceedure with manager being reprimanded. There is hope.

:lfo

BULLYING AND HARASSMENT HELPDESK

18 Dec 2008, 22:40

opgpat wrote:I know of someone recently who had a complaint upheld via internal proceedure with manager being reprimanded. There is hope.

:lfo

:Applause :Applause :Applause

Re: BULLYING AND HARASSMENT HELPDESK

22 Jan 2009, 22:23

They do try and kill your complaints with delays, appeals etc in the hope you'll give up. Despite assistance, members often do give up- although sometimes you get unofficial results, like managers in acting positions getting knocked back, without official recognition the complaint was justified. Helps if reps are supportive (so my members tell me).

Re: BULLYING AND HARASSMENT HELPDESK

17 May 2009, 23:22

Caveman wrote:They do try and kill your complaints with delays, appeals etc in the hope you'll give up. Despite assistance, members often do give up- although sometimes you get unofficial results, like managers in acting positions getting knocked back, without official recognition the complaint was justified. Helps if reps are supportive (so my members tell me).

I know in my office managers are bending the rules on the use of telemetrys ,and thats an understatement !! :lfo

Re: BULLYING AND HARASSMENT HELPDESK

20 May 2009, 20:16

k979aaa wrote:HERE IS THE PHONE NUMBER 0800 587 4777 Please could POSTMAN or a MODERATER make this a sticky for all who need it. ps it's on the back of your payslip or the courier mags letter's page.



Are you referring to the Royal Mail telephone number?

Would much prefer the CWU Harassment Hotline 020 8971 7380 or 020 8971 7593 or email: cwu-helpline@cwu.org

Re: BULLYING AND HARASSMENT HELPDESK

20 May 2009, 20:40

brothermagrew wrote:
k979aaa wrote:HERE IS THE PHONE NUMBER 0800 587 4777 Please could POSTMAN or a MODERATER make this a sticky for all who need it. ps it's on the back of your payslip or the courier mags letter's page.



Are you referring to the Royal Mail telephone number?

Would much prefer the CWU Harassment Hotline 020 8971 7380 or 020 8971 7593 or email: cwu-helpline@cwu.org

That is even better and a fine choice for all on here. :Applause :Applause :Applause :Applause :Applause :Applause

Re: BULLYING AND HARASSMENT HELPDESK

22 May 2009, 20:57

k979aaa wrote:
brothermagrew wrote:
k979aaa wrote:HERE IS THE PHONE NUMBER 0800 587 4777 Please could POSTMAN or a MODERATER make this a sticky for all who need it. ps it's on the back of your payslip or the courier mags letter's page.



Are you referring to the Royal Mail telephone number?

Would much prefer the CWU Harassment Hotline 020 8971 7380 or 020 8971 7593 or email: cwu-helpline@cwu.org

That is even better and a fine choice for all on here. :Applause :Applause :Applause :Applause :Applause :Applause


Forget to mention that in November 2002 the then CWU Dep Gen Secretary John Keggie asked Linda Roy CWU to put in place the personnel, policies, procedures and mechanisms to deal with complaints of harassment in the then Consignia and BT. The main weapon in this was the creation of a telephone helpline in CWU headquarters. At the time this initiative was widely publicised in our journal The Voice which is sent to all members. Every one of them received a harassment pack.

In the first week of the telephone helpline CWU headquarters received three hundred calls. In the first year the telphone helpline in CWU headquarters had handled five thousand. On the second anniversary of the telephone helpline creation it was estimated that twelve thousand calls would be passed.

Every attempt is made to ensure that the Harassment Hotline is staffed on a daily basis. When the caller is purely making an enquiry this is logged. Where it is a specific complaint of bullying or harassment this is also entered into a case file. All calls, files and cases are treated with the utmost confidence.

Once a complaint has been received every attempt is made to establish the facts of the case. This is particularly important where members intend to make an application to an Employment Tribunal. Unless the member objects contact is made with the relevant branch to inform them of our involvement and to discuss the allegations. Where circumstances dictate our further involvement we will visit the branch and the member to discuss the case, to advise them of their rights and to arrange representation if it is required.

The nature of complaits ranges from attempted and actual rape, sexual assault, physical assault, pornographic, racist homophobic and obscene graffiti, abusive and threatening behaviour, foul andobscene language, racist and sexist jokes, and sex, race and disability discrimination.

It was costing the then Consignia a total of £7 million for sick absences and £3 million in compensation as a direct result of proven incidences of bullying and harassment in the workplace during 2001.

Regardless of any personal opinions that CWU members may hold against John Keggie, the CWU and our members owe him a debt of gratitude for his foresight and his concerns for victims of bullying and harassment in the then Consignia and indeed British Telecom.

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