I m in the same boat now, can u share your answers to your questions.
After working for a month I can answer them now.
1. I presume that if your shift starts at 7am that you don't need to load the van PRIOR to this start time? ie.. just turn up to work at 7am.
A. Turn up at 7am and start loading your van.
2. If your finish time is 3pm and your 40 mins from the depot, do you finish out on the road at 3pm or do you finish at 2:40pm on the road so that you're back into the depot for 3pm?
A. You won't ever finish at 3pm.
3. Is there a clocking in and out system?
A. Yes, you write your time on a sheet.
4. If you didn't deliver all your parcels for the day, do you ask for over time? or do you just continue working till you're done (if of course, you're happy to do OT) ?
A. Continue working, I doubt they'll be happy if you return back with undelivered parcels (i mean without attempting)
5. How do you claim OT?
A. On the same clock in/out sheet.
6. Does 7am to 3pm shift usually include post office collections?
A. If quite far from the depot then it will include P.O drop offs and collections.
7. Are sat navs supplied? Im under the impression that i'll be covering various different routes and not the same one every day.
A. Use your own or you can use the crappy one supplied on the scanners but it'll eat batteries.
8. What to expect on my first day?
A. Health and safety for 30 mins to a hour and then probably out in a truck/van with another driver to see how its done (second day defo on your own)
9. I see a driving assessment is mentioned, any tips for this? do they look at little things like crossing arms as turning the wheel? (we all do that, right?)
A. I've not done it yet but apparently takes 4 hours.
10. Once your priority deliveries are out the way, do you take a lunch break when you please? or do you need to log yourself off the system/notify someone of this?
A. The new manifests include lunch breaks Usually around 12. You can take it or you can skip it, its up to you.
11. How are we doing deliveries now? contactless with no signatures? can we leave the parcels anywhere? neighbours/under car..etc?
A. Contactless, yes, but only certain parcels can be left in a safe place otherwise use neighbours.
12. Any way to recoup fuel costs for traveling to and from work?
To add to the above, eventually they'll expect you to do 100 parcels. Its physically demanding and eventually your body will feel it if you've never done this before. Loading your van in the morning can be a pain, especially if you have to scan all parcels on yourself (night shift are supposed to do it). So sometimes you might not leave the depot till later than expected. All faces are quite sour as well, although ive not had any issues with anyone, for anyone to crack a smile (management especially) you'll be extremely lucky. Oh yeah, and you learn as you work, they won't train you or tell you what to do and how to do it. Your shift may be 7am to 3pm but you'll be expected to do OT. Thats why the salary says "circa" on the job advert. I've got back to to depot before at 3pm and they told me the next day that I cant return that early, so they upped my parcels. Also, only a couple drivers were back at 3pm and those were the ones that get into work at 6am to try finish early (even though their shift don't start till 7am) this is an agreement they have with management who seem to be quite easy going in that sense. Oh and finally, once you know your route, you don't have to take all parcels if you think you'll be back at 5 or 6. Just leave them behind and tell the manager.