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DHL Express grows UK market share

01 May 2011, 06:40 ... -share.htm

DHL Express is experiencing UK market share growth after selling off its B2C domestic arm to Yodel last year.

Speaking exclusively to shortly after his first 100 days in his new job, Phil Couchman, CEO of DHL Express UK and Ireland, says he is excited about the future of the business, following double-digit growth in Q1.

"When you look at our current volumes, everything is really positive. Volumes during the first quarter would normally take a dip, but this year they were actually higher than peak times in the final three months of 2010. The snow disruption is likely to be a factor, but Q1 was still much higher that the first quarter of 2010," says Couchman.

On hearing that UPS posted a 10% rise on UK exports in Q1, he confirms that DHL Express' British exports exceeded that, "in fact this makes it seem that our market share is actually growing".

The double-digit sales rise comes despite DHL Express selling its UK DHL Domestic to HDNL last January (with Yodel being the new name for the merged companies), in order to focus on international work.

Couchman says: "The issue with some of the retail clients and the domestic B2C markets is that they tend to have a declining yield year-on-year, so it made sense to focus on other areas of the business such as international movements."

However, he adds that "a strong component of what DHL Express does is still very much based in the UK".