14 Apr 2017, 10:24
14 Apr 2017, 13:26
15 Apr 2017, 17:53
16 Apr 2017, 15:56
16 Apr 2017, 16:14
16 Apr 2017, 17:11
Mezza wrote:Spent past 8 years or so in and out of callers as cover.
Only course we ever went on waas a Customer Experience Course - 1 day course where your supposed to learn about the customer experience.
In all honesty it was a nice half day thing where nobody in attendance learnt a single thing as we all had more than 2 days experience in a callers office !
As long as your sensible and don't get flustered it's easy work but can leave you feeling pressured at busy times.
The introduction of the SPS (computer system) makes life easier.
Like most RM jobs it's a very repetitive job, so fairly easy to pick up.