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Who do I speak to to find out what is happening to a parcel I sent?

04 Jan 2017, 15:25

Just got off the phone from parcelforce. The automated tracking system says that the last scan of an I item I am returning was after 17:00 on 15/12/16 at the Shrewsbury branch and hasn't been updated since but is still ' in progress' How can I find out what is happening?
Cheers.

Who do I speak to to find out what is happening to a parcel I sent?

04 Jan 2017, 15:42

You could try @parcelforce on twitter if they are as good as our own one they should be able to at least point you in the right direction.

Who do I speak to to find out what is happening to a parcel I sent?

04 Jan 2017, 20:54

Might be an idea to call the depot with the tracking details

Who do I speak to to find out what is happening to a parcel I sent?

05 Jan 2017, 16:12

Shrewsbury are denying ever having it and have told me I should go see the post office from where it was sent.

Parcelforce Twitter seems to be dead.

Ho hum.

Who do I speak to to find out what is happening to a parcel I sent?

12 Jan 2017, 14:12

viewtopic.php?f=12&t=78122&p=755307#p755307 :hmmmm